Archive for August, 2008

FOXNews.com – Computer Virus Infiltrates Laptops at International Space Station – Science News | Science & Technology | Technology News

Friday, August 29th, 2008

Ok, so how does this happen? I mean you have NASA, the European Space Agency, Russia and I don’t know who else and you get a "low level virus" designed to steal passwords from online gamers?

If nothing else, it tells us to take no chances as this one appears to spread via copying onto removable media-ie USB keys.

Either way "NASA, meet AVG. AVG meet NASA". It just seems that if a virus is going to get on the ISS, it should at least be something exotic.

FOXNews.com – Computer Virus Infiltrates Laptops at International Space Station – Science News | Science & Technology | Technology News

Disaster Preparedness and Recovery

Thursday, August 28th, 2008

Those are probably not the favorite words of folks on the gulf coast or the east coast of Florida right now. Currently, TS Gustav is churning ready to turn into a hurricane and make landfall somewhere between the Florida panhandle and the Texas coast. With New Orleans smack dab in the middle. Meanwhile, TS Hanna is brewing in the Atlantic and cruising along nicely. However, about the time she turns into a hurricane is when she is supposed to slow way down to build up strength and take a left turn right for the south east coast of the sunshine state. IE-us.

The good news is that in both cases there is time to prepare. Notify people. Make backups. Decide if we are going to wrap stuff in plastic, etc. Unlike, say an earthquake, where by the time it happens, it is over. You go straight from bliss to confused recovery. No advance warning to prepare. Been there, crashed that. Got the t-shirt. I’ll take hurricanes any day.

Which brings me to my point. I have been thinking about tiered disaster recovery. It isn’t because I am lazy. I just don’t like to spend two days preparing for an event that doesn’t happen only to spend two days undoing it all. So for me, I try to balance my preparations against perceived threat level- both in probability of something happening and potential severity. When TS Fay came through I just made extra backups and we monitored things remotely. Odds of anything happening to the building were slim, but if it did at least we could recover.
Hanna has me a little concerned. Yes, it is way early to tell. But certainly not too early to lay out a timeline plan and make sure the non-perishable supplies are stocked. Things that you need eventually anyway and more so in an event. Like water. I will probably up our bottled water inventory by about 50% at work. If anyone gets caught short, we’ll have extra to give them and if nothing happens, we’ll just order short the next month or so. Depending on how things go, I may fill the gas cans for the generator in a few days.
Over the last few years we have made changes in our physical plant at work to require less and less preparation on the outside. Replacing windows with impact ones, getting rid of playground equipment that can blow around in favor of stuff that is cemented in, etc. So really, from a disaster standpoint, all we can do is backup data, prepare for water intrusion, and decide what if any ministry opportunities we want to accomplish on the backside. We have a kitchen that is powered by natural gas. That almost never goes down in a storm. Even without electricity we can cook and feed lots of people. Which, ultimately is more important than restoring a data backup anyway.

So I am curious, do you have a tiered plan? Or do you just have a major one and each time select those things you think are most important? Either system would have its merits. Any thoughts?

Back to Costco

Wednesday, August 27th, 2008

A few weeks back I wrote of a very positive experience I had buying tires at Costco. Today my wife and I were drving her car in the NASCAR Nextel Cup Series (aka Intersate 95 in Palm Beach County) when the car in front and to the right of us ran over and kicked up what looked like the door to a dryer. Yes, you see all manner of debris on I-95. When it comes to driving, my wife has the reflexes of a cheetah on Red Bull. Unfortunately, this time we still clipped it with the right front wheel. Sidewall slice and flat. During the change one of the wheel studs broke while I was taking the nut off. PSA: Never take lug nuts off when hot. They may stick and the studs are soft and break easily when hot. This was new information for me.
So, we take it back to Costco for the roadhazard replacement. Costco does not replace wheel studs. I told them to replace the tire, call me when it was done and I would take the car to a garage and get it changed. The manager called later and said the car was done, he reiterated that they could not replace the stud, but he would take to the neighboring Goodyear dealer down the street (not really walking distance) who was always fair with him on prices. I said that would be great.
Two hours later the manager from Costco calls again, Goodyear had called him the car was ready.

Recap: When I needed tires, they went through a big hassle to make sure I didn’t spend more than I need to. Then, when I come in with a warranted repair three weeks later, not only do they fix the tire with ZERO hassle, but take their time to drive the car down the street to fix something that is not anywhere NEAR their scope of work. He had to have lost at least a half hour on it. No one asked him, he just offered to take care of my problem. Gotta be a lesson in there somewhere…

Kudos. I will definitely be back there when the truck needs tires.